Where can I find Fomin products?
Fomin products can be found on the fominsoap.com site, as well as on Amazon.com and Amazon.ca
Where can I review Fomin?
If you purchased Fomin through Amazon, we would love to hear your reviews on Amazon! If you want to drop us a review on our site, please use this review us on Trustpilot!
Who is Fomin?
Fomin is a collective of people who all share the same common goal that cleaning does not need to be harmful to the environment! We love vibrant colours and rich scents and our focus is to Make Clean Fun!
What is Fomin's mission?
All You Need Is Less - At Fomin we believe that less is more, and sometimes what you need is less. Our mission is to make clean fun, while being sustainable. Cleaning is not a task, but a lifestyle!
Where are Fomin products made?
Fomin designs all its products in California. Fomin responsibly manufactures in both the USA as well as China.
Where is Fomin HQ?
Fomin was born in Canada, but is now located in California.
Do you offer wholesale?
Yes. All wholesale inquires should be pointed to: email@example.com
How do I get free shipping?
We offer free shipping for any domestic order over $45. Digital products such as gift cards and donations do not count towards your order total to qualify for free shipping.
Do you offer expedited shipping?
Yes, we do! We offer expedited shipping within the United States. It is $20 for each order of our Hand Soap Kits, Clean Kits, and Bathroom Kit.
How do I track my order?
Once we ship your order, we'll also send you an e-mail with your tracking information so you'll have it on hand. If you do not receive this email, please reach out at: firstname.lastname@example.org to receive your code.
Where do you ship?
At the moment, Fomin ships to: United States (Including Puerto Rico), Canada, United Kingdom, Australia and New Zealand.
My tracking doesn’t work
Oh No! If your tracking code does not work, please reach out at email@example.com and one of our team members will be sure to help you!
How will my Fomin Eco-Clean Soap Sheets arrive?
All Eco-Clean Soap Sheets ship in a standard cardboard box.
How will my Fomin Eco-Clean Soap Tablets arrive?
All Eco-Clean Soap Tablets ship in a standard cardboard box.
How will my Fomin Eco-Clean Cleaner & Toilet Tablets arrive?
All Eco-Clean Cleaner and Toilet Tablets ship in a standard cardboard box.
How will my Fomin Eco-Clean Towels arrive?
All Eco-Clean Towels ship in a standard cardboard box.
How will my Fomin Eco-Clean Wipes arrive?
All Eco-Clean Wipes ship in a standard cardboard box.
Can I change or cancel my order once its been placed?
Unfortunately we can't cancel, change, or add items to your order once it's been placed.
Is there a order minimum?
Nope! You can order as little or as much as you would like!
What is your return policy?
At Fomin, we believe our products will perform as intended, that’s why we offer a 90-day return window from the date of purchase. Pretty great huh! To be eligible for the full refund, you must return all components of the order, which will be inspected by a team member of ours. Once cleared, a credit will automatically be applied to your original form of payment. If you wish to recieve credit on another form of payment, please ask one of our specialists who may be able to assist. Items noted as Final Sale are not eligble for returns
How do I return my order?
All Returns can be processed here. **insert returnly link on the 'here'**
When will I see my refund?
Please allow 5-7 business days for the refund to be reflected on your original form of payment. If it hasn’t been reflected after 7 business days, please reach out at: firstname.lastname@example.org.
Do you offer unscented options?
Of course! Both our Soap Tablets and Soap Sheets come with unscented options. In addition, our Eco-Clean Towels are unscented.
What is the shelf life of the products?
Our Soap Sheets, Soap Tablets, Cleaner Tablets and Toilet Tablets all have a shelf life of 18 Months. Fomin Wipes have a shelf life of 12 Months and Fomin Towels do not have a shelf life.
How much water do I need for the Fomin Eco-Clean Soap Sheets?
Though you may use as much water as you wish, we recommend as little as 100ml or 3.5floz of water to ensure the soap thin dissolves and foams.
Are your foaming hand soaps safe for COVID19 or other viruses?
Yes, Fomin Hand Soaps are safe to use as part of your routine hand hygiene during the COVID19 pandemic. We do not claim that our hand soap will kill germs, instead, our hand soaps contain surfactants which actively lift and remove viruses and bacteria from your hands during a routine wash.
Can I buy foaming hand soap tablets without the dispenser?
Of course! You may purchase refill packs whenever you wish.
How long does it take for the hand wash tablet to dissolve?
We recommend 15-20 minutes in warm water without any bottle shaking for the Fomin Soap Tablet to fully dissolve.
How long will one bottle of Hand Soap Last?
1 tablet lasts the average household 4 weeks with frequent use.
How long does it take for the cleaner tablet to dissolve?
We recommend 10-15 minutes in warm water without any bottle shaking for the Fomin Cleaner Tablet to fully dissolve.
How long does it take the Fomin Toilet Tablets to dissolve?
We recommend 5-10 minutes in warm water without any bottle shaking for the Fomin Toilet Tablet to fully dissolve.
Is my tap water suitable for tablets?
Of course! The more purified the water is, the clean the solution will be; however, tap water works perfectly fine.
Can I use my own foaming hand soap bottle?
You can; however, for the best results we do recommened using the the Fomin Soap Dispenser that can be ordered here.
Do I need to shake the bottle for the tablet to dissolve?
No. We recommend letting the tablet fully dissolve without shaking the bottle as that can pressurize the bottle unncessarily.
Why is my hand wash not foaming or dispensing properly?
If you bottle is not dispensing properly, we recommend rinsing out the foaming head and clear any foam that may be stuck in the dispensing head. If this still does not work, please reach out to a team member who will assist you in getting a replacement bottle at: email@example.com
How long will one bottle of Universal Cleaner last?
This all depends on how much you like to clean! For an average household of 4 people, one bottle of Universal Cleaner should last 1 - 2 months.
Are the Cleaner Tablets a disinfectant?
Our cleaner tablets are surface cleaners and not disinfectants. This means they can effectively clean the recommended surfaces; however, they wont kill all bacteria on contact.
What surfaces can I use the cleaner tablets on?
This all depends on which cleaner tablet! For the bathroom tablet, we recommend using it on the toilet, counter, shower and the sink. For the multi-purose cleaner, we recommend using it on wood, laminates, marble, tiles and stone.
Can I use my Fomin Toilet Tablets if they haven't fully dissolved?
Of course! We recommend you wait till the tablet is fully dissolved; however, the tablet can still be used if it hasn’t had time to fully dissolve yet and it is safe to flush.
Can I use Fomin Eco-Clean Towels to clean my counter?
You can! We recommend using the towel first on your skin; however, when finished the towel can be used to clean a range of surfaces.
Can I flush my Eco-Clean Towels?
Fomin Eco-Clean Towels are toilet safe; however, we recommend you do not attempt to flush too many of them at any given time.
How It Works
How do I create my Fomin cleaner or soap?
Simply drop the tablet in warm water and let it dissolve for 15-20 minutes. The tablet will dissolve fully to product a rich scented soap or cleaning solution.
How do I use my Fomin Toilet Tablets?
Simply drop the tablet in the toilet bowl and wait 5-10 minutes for it to fully dissolve. Once dissolved, use a toilet brush to clean your toilet.
Does the bottle have to be completely empty before refilling?
No. You may add another tablet into the bottle even if the current solution has not fully been used. However, we recommend to not add more than 3 tablets to the bottle at any time.
How many times can I reuse the bottle?
Why does my cleaning / soap solution bubble while it's dissolving?
When our tablets are put into water, they create carbon dioxide (CO2), which are the bubbles that you see. Because our tablets bubble when they dissolve, there is no need for you to shake or stir.
How many tablets do I need to use when I make my products?
All Fomin tablets are designed to perfectly complement our dispeners. In ther words, our cleaners make 500ml of solution and our soaps make 250ml of solution.
How do the Fomin Eco-Clean Wipes work?
Simply remove an Eco-Wipe from its packaging and use anywhere on your skin where there has been a sweat buildup or foul smell. Dispose of after.
How do the Fomin Eco-Clean Towels work?
Simply remove an Eco-Towel from its packaging and use anywhere on your skin where there has been a sweat buildup or foul smell. Dispose of after.
How do the Fomin Eco-Clean Soap Sheets work?
Simply remove one soap sheet from its packaging, place on your hand, poor at least 100ml of water on the sheet and rub your hands together to allow the sheet to dissolve fully.
Are Fomin products vegan?
Our formulations only use vegan ingredients and are not made from animal byproducts. Fomin is in the process of becoming formally vegan.org certified.
Are Fomin products pet-safe?
We have developed our product without volatile organic compounds (VOCs) so that they are safe for use around your pets.
Are Fomin products cruelty free?
All Fomin products are 100% Leaping Bunny Certified.
How does your company contribute to a better planet?
At Fomin, for every product purchased we save 12 plastic bottles from reaching and polluting our oceans through our partnership with plastbank.com. That’s our commitment to you and the planet.
Why are your products waterless?
By making our products waterless, we save on the increased carbon footprint required to ship our cleaner products across the world. Lighter product means less emissions which helps reduce our carbon footprint.
What are the Bottles/Tins Made of?
Our bottles are made of highly durable glass that may be recycled where our tins are made of, you guessed it, sheet metal which can also be recycled.
What certificates do Fomin products have?
Fomin is Leaping Bunny Certified, TUV-Compostable Certified, Plastic Bank Certified and OEKO-TEX Certified.
Is Fomin packaging compostable?
Yes. Our wrappers are 100% TUV-Certified Compostable.
Is Fomin packaging recyclable?
Yes. Our boxes are 100% recyclable.
How do I dispose of Fomin packaging?
You may dispose of your packaging in your recycle box or your composter (if available).
Why does Fomin have a loyalty program?
At Fomin, we believe that a product is just a product without a loyal community of fans supporting it. That’s why we built our loyalty program - we want to reward you for saving our planet while helping you save your wallet.
How do I enroll in the loyalty program?
Simply navigate to fominsoap.com/loyalty to enroll.
How does the loyalty program work?
Our program works by rewarding purchases. Everytime you purchase a Fomin product, you will be given a set amount of points. As you accumulate points, you will earn badges which will give you even more points! As you accumulate points, you can use them towards future purchases.
How do I redeem my loyalty points?
Simply login and navigate to the product listing page that you wish to purchase. You will be given the option to redeem points for the purchase.
Can I earn points faster?
Yes! By sharing and inviting your friends and family to the program, you will not only receive a free Fomin product, but the more friends you invite, the more points you will get! Lets save the planet, together!